Dave Scott |
SO WHAT:
I
really think this point illustrates a stark distinction between good companies
and great companies. Good companies can be disciplined. They may have a certain
framework they follow and certain policies that guide the way they conduct
business. The difference between the discipline in a good company and the
discipline in a great company is the sincere dedication and willpower to see
the discipline as an opportunity to be the very best. Collins uses an example
comparing this difference in the actions of Bank of America and Wells Fargo
during bank deregulation. While they both realized the need to cut expenses and
eliminate waste, Wells Fargo “rinsed their cottage cheese,” if you will, and
Bank of America just dieted. Wells Fargo froze executive salaries and shut down
executive dining, whereas Bank of America didn’t even consider recommendations
made at board meetings, like selling their corporate jet. Great companies
confront the brutal facts of their reality, like Wells Fargo did, and they
still aspire to be the best despite the circumstances. They take every single
action they can in order to prevail, even if that means losing certain perks –
like a corporate jet or fancy meal.
Before
reading this chapter, I was definitely one of those people that discounted “the
little things” and usually decided against taking that extra little step of
effort because I really didn’t think they would make all that difference.
However, after reading Dave Scott’s story, I think I’m beginning to understand
why rinsing his cottage cheese isn’t all that crazy of an idea. There’s a lot
that companies, and even individual people, can take away from this idea. It’s
not enough to just be disciplined. You have to instill and reinforce the idea that strong
discipline is the key to being great, and only then will you achieve sustained, extraordinary results.
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